All fulfillment & shipping of Sandy Freckleton Gagon paintings & products is done by Havenlight.com
We have a 30-day return policy on all in-stock items. The website has an automated process for starting a return. Simply go to “My Account”, then “Orders”. Each order that has shipped to you will have a “Return” button. Click that button and follow the instructions. Certain works of Fine Art (Originals, Special Framing Orders, and Commissions for example) may have specific restrictions with regard to returns. Refunds are refunded to the credit card used to make the original purchase within thirty days of refund approval. Purchases made with another payment method are refunded via check.
If you have any specific questions on returns, please Contact Us